I know of a person named Alena Kantareva who lives at 25 Baymills Blvd.
Scarborough tel. # 416-298-0677, and who fell into sicky web with strands of Bell Canada, Scotis Bank and TD Canada Trust.
Last April, by accident, she sent an amount of more than to $2000 to Bell
Canada instead of to her Visa, through which she pays all her bills.
Of cource Bell did not question this huge amount and stopped billing her for the regular phone bills, by debiting this amount.
When this lady found out what happened, and after many attempts to correct it and reverse the tansaction to her Visa, she was was successful and the matter was closed.
However, to her horror, this April, she was notified by her TD Visa that she is charged $2,000 which was done by Bell, and in spite of many phone calls to them, she is not getting anybody to understand and correct this problem.
Personally, I do not have all the details, but if somebody from your organzation could phone her at 416-298-0677 or 416-219-1704, she will give all the details of this horrible situation she found herself in by being to honest, thusting and not fighting for her rights.
Last time I was talking to her, she was so frustrated with the kind of treatment she was getting from these corporate, impersona crooks, that she was crying and contemplating suicide.
Please, if any body wants to help, contact her.