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Yes, Another Mystery Shopper Scam
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Author:  Leo [ Mon Jan 26, 2009 4:50 pm ]
Post subject:  Yes, Another Mystery Shopper Scam
I applied to a job as a Mystery shopper on Careerbuilders.com to "check out customer service". Like most I was sent a form to fill in which included my name, Address, Birthdate, and Phone number. Thought this was strange since My resume was attached and it had all but my Birthdate. Did not ask for and I did not give my SN#. So now I get back the following e-mail explaining to me that I'll get a money order and I'm to cash it at my bank and then go to a Western Union and send it to another Mystery shopper to pick up. Sounded very fishy to me so I googled it and found this site. I did try googling the number with no luck.

Hello Leo,
Am pleased to inform you that your application has been viewed by
our customer service,and has been approved. Through extensive
background checks, your information has been reviewed and processed.
It is a pleasure to inform you that you have been cleared to be one of
our agents.The Mystery Evaluation Team invites you to run a survey on
one prominent company in your area.


Your First Task is to Evaluate a Western Union Location


The management and staff of Concord Foods has reported a laps in the
services Western union in some locations around the U.S.Their
complains were based on reports which their customers forwarded
anonymously and Phone calls which were also made to the head
office.The Western union locations were reported for evaluation for
the following reasons


(i) Slow services
(ii) Unbalanced exchange rate
(iii) Poor services
(iv) Rudeness to customers
(v) Excess charge


Your Secret Evaluation would be :


1) To make a transfer of fund from a Western union location to our
Mystery shopper in another state,and the funds would be picked up by
our mystery shopper at the exact location which a customer reported
her funds stolen from.
2) You would have to record the time at which you go to the location
and how many minutes it took you to get service.You would be sent
money order which would cover your payment of $200 for the duty. As
soon as you receive the money order you would cash in at your bank,
and deduct your $200,(commission) and use the rest of the money for
the services.
3) Upon receiving the funds, you will look for a Western union
location around you to carry out your task and also the Name and
address of whom the Mystery shoppers transfer would be made to will
sent to you.You would have to keep a comprehensive report on every
activity you carry out.
4) You would also provide me with the name of the cashier that
attended to you along with the name of the Western union location and
address.Your report should be drafted and sent to me via email
immediately the transfer is made .

Please get back to us asap if you can perform the task

Warmest Regards.
Tony Smith
The Mystery Evaluation Team
phone : 201-648-8592
fax : 201-221-7642
Author:  admin [ Mon Jan 26, 2009 7:09 pm ]
Post subject:  Re: Yes, Another Mystery Shopper Scam
All victims of this scam need to contact Western Union at at 1-800-325-6000.

Forward any suspicious emails to spoof@westernunion.com


Other Contacts

Colorado Customers:
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes. If there are questions or concerns regarding a transaction with a licensee, please contact the Colorado Division of Banking at 303-894-7575 or by mail at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, Colorado 80202

Consumer complaints should be in writing, providing as much detail as possible. Please include the following information:

The name of the institution and the name of any person(s) at the institution with whom the complainant has had contact. Include telephone number(s) and addresses.

A complete description of the complaint and any efforts that have been made to resolve the complaint directly with the institution.

Copies of any available documentation supporting the complaint and efforts toward resolution.

Any suggestions regarding a preferred resolution of the complaint.

Maryland Customers:
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Western Union Financial Services, Inc. at Commissioner of Financial Regulation, Attention Complaint Unit, 500 North Calvert Street, Suite 402, Baltimore, Maryland 21202, phone 1-888-784-0136.

Texas Customers:
After first contacting Western Union Financial Services, Inc., if you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking:

In Person or U.S. Mail: Texas Department of Banking, 2601 North Lamar Boulevard, Suite 300, Austin, TX 78705-4294

Telephone Number: 1-877-276-5554 (toll free)
Fax Number: 512-475-1313
E-mail Address: consumer.complaints@banking.state.tx.us
Website Address: http://www.banking.state.tx.us
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